Check your shipment emails
After your order has been dispatched, you will receive an email with a track & trace link. Click the link to go directly to the carrier's tracking page and see the latest status.
If you can't find the email, check your spam or junk folder.
Track via chat
You can also ask our AI assistant for your order status via the chat on our website. The AI assistant can access your tracking information directly and provide you with the current status instantly.
